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Josephine Gentapa Headshot

Josephine Gentapa

Executive Assistant

I am Mr. Smith’s virtual assistant from the Philippines, helping with the team’s workflow and other ad-hock tasks. I graduated with a Bachelor of Arts in Communication from Cebu Normal University. After graduating, I worked as an admin assistant at SunStar Publishing Incorporated, a newspaper company, where I published several pieces of fiction that were based on a true story. Being part of this team was a blessing.

Mr. & Mrs. Smith did not just help me grow professionally but helped my family, especially my children, during trying times which I’m very thankful for. In my current position, one of my goals is to demonstrate success in responding to customers’ as well as clients’ email, texts, and chat queries in an accurate manner. Not only that, but I also made sure that I addressed all of the concerns without lacking empathy. If someone named “JoJo” sends you a text message to get your appointment scheduled, then that’s definitely me.

I’m here to answer any questions you might have about our products and services. Feel free to contact me using any of the following methods:

josephine.gentapa@williesmithhomeloans.com
(904) 429-3587
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